10 articles
Setting Up a Voicemail Drop and Voicemail Drop FAQs
Setting Up a Voicemail Drop and Voicemail Drop FAQs A Voicemail Drop is utilized to accelerate the process of leaving voicemail messages. The way it works is wi
1 min read
How To Switch From Twilio to LC Phone
How To Switch From Twilio to LC Phone Email us at support@heyclients.iomailto:support@heyclients.io, so we can initiate the transfer process from Twilio to LC P
1 min read
Important: Compliance When Sending SMS/MMS
Important: Compliance When Sending SMS/MMS When sending SMS or MMS messages to non-business consumer phone numbers, you will need to be aware of regulations and
1 min read
Using the Voicemail Feature
Using the Voicemail Feature Part One: Where To Upload Voicemail Files Step 1: Voicemail files mp3 format can be set in two different places: - For a specific us
3 min read
Porting Your Telephone Number ( Non-Twilio Number) to LC Phone
Porting Your Telephone Number Non-Twilio Number to LC Phone TABLE OF CONTENTS - Porting Your US Telephone Number Non-Twilio Number LC Phoneporting-your-us-telep
4 min read
Creating Voice AI Agents
Creating Voice AI Agents Creating a Voice AI Agent is fast and easy, and it will help your business field phone calls so your office staff can focus on more pre
4 min read
A2P 10DLC Overview
A2P 10DLC Overview If you are sending SMS messages in the U.S., you need to know about A2P 10DLC. We've put together the video below to help you learn what this
6 min read
Setting Up LC Phone For Your Account - For US/Canada Phone Numbers
Setting Up LC Phone For Your Account - For US/Canada Phone Numbers This article walks you through purchasing a phone number for LC Phone and filling out your Tr
8 min read
What is the File Size Limit of an Attachment to an SMS or an Email
What is the File Size Limit of an Attachment to an SMS or an Email SMS/phone carriers and email providers have attachment file size limitations to prevent deliv
3 min read
A2P 10DLC Campaign Approval Best Practices
A2P 10DLC Campaign Approval Best Practices Effective January 26, 2023, newly registered A2P Campaigns are subject to a manual vetting process. To help ensure yo
29 min read

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