How to Mark Conversation as Read Marking Conversations as Read Objective The objective of this SOP is to guide team members on how to mark conversati

Troubleshooting when Conversations are glitching Here are different scenarios to explain how conversations could appear as glitching: - Why there are incoming c

How to use Conversation Filters & Bulk Actions Overview The Conversation left panel is a new addition to the Conversations UI, which helps users filter conversa

Attachments Made Easy in Conversations Users can now effortlessly upload large files directly from their devices, providing a new level of flexibility and conve

Conversations Tab Overview We are thrilled to introduce a feature that redefines how users interact with our platform—Activity Cards. This innovative addition i

How to CC Carbon Copy and BCC Blind Carbon Copy for email composer Our email composer is equipped with the functionality of CC and BCC capabilities, providing a